FAQs
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To hire our services, first you have to contact us through the "Contact" page and send us the idea of the project you have in mind, you can include in the message your phone number (this step is optional). Once we receive your message, we will review your request and then we will contact you as soon as possible.
You can also contact us through our social networks that you can find at the bottom of the website.
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Our main payment method is through PayPal. This is the fastest, easiest and safest way to pay internationally. When we quote you a price for a service, it will include the fee so you don't have to worry about paying extra.
Our second method of payment is through Payoneer. This allows you to pay directly with your debit or credit card in USD/EUR/GBP.
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First you have to select the product(s) you want to buy, then you have to enter your email address as this will be used to send you the access to the product and the purchase invoice (you must write it correctly). Next, accept the terms and conditions, then select the payment method and make the payment. Finally you will receive an email in seconds so you can access the product you purchased.
Keep an eye on social networks as discount codes are given from time to time!
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The short answer is no. All products have photos or videos and a good description so you can know what you are getting at the time of purchase. In addition, once purchased you will receive an automatic email where you can have full access to the product purchased.
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In the following bullets we will indicate you all the rules that you must take into account when you are going to buy any product in the store.
- For security reasons, you will only have 3 chances to download the file of your purchased product.
- Our store does not collect personal information at the time of purchase.
- By purchasing a product from our store, you understand that this is a digital product and will not be refundable.
- Resale of the products published in our store is strictly prohibited. Unauthorized reproduction or distribution of the Package or Product purchased may result in civil and criminal penalties.
In the following bullets we will indicate all our rules that you have to take into account when you are going to hire one of our services.
- Customers will have lifetime access to download their order via a Google Drive link. This link will be emailed to them upon order completion.
- Refunds will only be accepted if no agreement is reached with the customer at the first stage of the order. (b) In addition, if a refund is requested, only 70% of the money paid will be refunded.
- There will be limited revisions depending on the service you pay for. These revisions can only be made prior to delivery of the order.
- If the customer wants to make changes to his order and it does not look good visually. The designer has total freedom to ignore those changes since Reck Dsgn has the mission to give the best possible quality to its customers. We always maintain a good relationship with our customers so that everyone is satisfied with their orders.